SMS Privacy Policy

Effective Date: February 18, 2025

At Taylor Team DFW, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with us through our website, services, and specifically, SMS communications.

By opting into our SMS services, you consent to the collection and use of your information as described in this policy.

2. Information We Collect

  • Personal Information:

    We may collect personal information such as your name, email, phone number or other contact details necessary for the purpose providing SMS contact services.

  • Message Consent and Content:

    We may collect and store the content of messages sent and received through our SMS platform, in compliance with applicable laws.

    Usage Information: We may collect information about your usage of our SMS services, such as the time and date of messages sent and received.

    Device & Access Data: When you visit our website, we may collect information such as your IP address, browser type, and pages visited to enhance your user experience.

3. How We Use Your Information

We collect and use your information only for the following purposes:

  • To provide and enhance our SMS communication services
  • To respond to your inquiries and requests
  • To send service updates, promotions, and important notices
  • To use third-party providers to facilitate SMS messaging
  • To comply with legal obligations or security measures

We do not use SMS content for automated decision-making or unauthorized purposes.

4. Message Consent & Opt-Out Rights

By providing your phone number and opting into our SMS services, you consent to receiving text messages from us.

  • Opt-Out Option: You may unsubscribe from SMS messages at any time by replying STOP.
  • Help & Support: If you need assistance, reply HELP or contact us at marketing@taylorteamdfw.com
  • Message & Data Rates: Standard carrier message and data rates may apply based on your mobile provider’s plan.

We honor all opt-out requests promptly and in accordance with applicable regulations.

5. Information Sharing & Third-Party Services

We do not sell, trade, or share your personal information with third parties for marketing purposes. However, we may share data with:

  • Service Providers: Trusted third-party vendors that assist in delivering SMS messages, analytics, and support services. These providers are contractually obligated to maintain data security.
  • Legal Compliance: We may disclose your information when required by law, subpoena, or government request.

6. Data Security & Retention

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, alteration, or disclosure.

  • Retention Policy: We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.
  • Data Disposal: When no longer needed, we securely delete or anonymize your data.

7. Changes to This Privacy Policy

We may update this SMS Privacy Policy periodically to reflect changes in regulations, technology, or business practices. Updates will be posted on this page with an updated Effective Date.

Continued use of our SMS services after changes are made constitutes acceptance of the updated policy.

8. Contact Information

If you have any questions about this Privacy Policy, your data, or need assistance with our services, please reach out to our team. We are here to help with any concerns regarding your privacy, opt-out requests, or service-related inquiries.

📞 Phone: (214) 865-9844